How to manage the significant difference between coercion and volunteerism - Part 2

 

In addition to the points used in Part I in managing the significant difference between coercion and volunteerism, the following methods can be outlined.

Persuade

This is especially useful when both parties have equal power and there is a need to preserve long-term working relationships. The results can be short-term and long-term, altering attitudes that influence actions. Examples of 'persuasive' behaviour can include: 

• Logic -' Just look at the cost-benefit analysis and you're going to see it. ’
• Propaganda -' You read the independent report that said that. ’
• Self-discovery - 'Why don't you go and let me know what's going to work? ’

Preventative

This can be used to postpone or prohibit the evaluation, intervention, or judgment of an issue. When the other one has more control (like the boss), it is most helpful, but it can backfire by irritating the other person and creating negative experiences. Examples of 'preventive' actions include: 

• Delay -' I can't do that until the course is over. ’
• Avoidance -' I don't feel sure about tackling that. ’
• Ignoring - not doing what was requested or changing the subject.

Preparatory

Such activities are concerned with establishing the correct environment or environment for other actions. In their execution and effect, they appear to be long-term, but require careful preparation and are not to be seen as the overnight panacea. When used in combination with other techniques, they are especially successful. Examples of 'preparatory' behaviour include: 

• Butter'em up -' This is one area you're going to excel in; it's up to your street right now. ’
• Timing -' Leave this before we have workers back off leave after the holidays. ’
• Image -' This is going to be useful for you to put up your evaluation. '. .

While the most effective strategy, combination or series of the above methods can be practised to achieve an end target, how can we guarantee that the employees are satisfied?

References

1. Google Books. (2013). Motivation, Ability and Confidence Building in People. [online] Available at: https://books.google.lk/booksid=fP4JBAAAQBAJ&pg=PA35&lpg=PA35&dq=Reeves,+R(2005)+Management+Today&source=bl&ots=xlmLvMhked&sig=ACfU3U0TeN9WsL9qJijknoeMabJDb6Bag&hl=en&sa=X&ved=2ahUKEwj06fK4v6juAhU94XMBHSZpCAUQ6AEwCnoECAoQAg#v=onepage&q=Reeves%2C%20R.%20(2005)%20Management%20Today&f=false [Accessed 7 Jan. 2021].

2. (Whittaker, McLennan and Handmer, 2015)Badiou, A. et al. (2016) 6. The Populism That Is Not to Be Found, What Are a People? DOI: 10.7312/badi16876-007.Blvd, J. F. K. et al. (2011) Libraries in Developing Countries.Terry, H. (no date) ‘To Influence’, pp. 9–12. Whittaker, J., McLennan, B. and Handmer, J. (2015) ‘A review of informal volunteerism in emergencies and disasters: Definition, opportunities and challenges’, International Journal of Disaster Risk Reduction, 13, pp. 358–368. DOI: 10.1016/j.ijdrr.2015.07.010.

3. Oshwiki.eu. (2011). Prevention and control strategies - OSHWiki. [online] Available at: https://oshwiki.eu/wiki/Prevention_and_control_strategies [Accessed 5 Jan. 2021].

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